CUSTOMER FEEDBACK FORM You are one smart cookie. For only 1-2 minutes of your time, you'll earn a 10% coupon that can be applied to any future purchase on www.tamaraofnewyork.com. Don't forget to enter your e-mail address below to receive your coupon code. 1. Please select your age ranges. 18-23 24-35 36-44 45-64 65-74 75+ 2. What was the purpose of your visit with us today? To make a specific purchase To get return/exchange information To browse your products To learn about your sale Other 3. Did you make a purchase today? Yes No 4. If you answered "No" to the Question 3, please let us know why you did not make a purchase? Too expensive. The site was not user-friendly. I did not find what I was looking for. I was just browsing. Other 5. How often do you shop online? Rarely Less than once a year Sometimes A few times a year Occassionally Once a month Often A few times a month Very Often Once a week or more 6. Please tell us what types of item you typically purchase online. You can select more than one. Tops (ex: tee shirts, blouses, shirts, tanks) Bottoms (ex: skirts, casual pants, work pants, leggings) Denim (ex: jeans) Footwear (ex: sandals, sneakers, pumps, wedges, boots, flats) Accessories (ex: scarves, tights, socks, hair ornaments) Handbags (ex: purses, clutches, satchels) Other 7. How does Tamara of New York compare to other online sites selling similar items in terms of price? Your prices are more expensive You offer competitive prices You offer lower prices 8. How does Tamara of New York compare to other online sites selling similar items in terms of selection? You have a limited selection. You offer a comparable selection. You offer a great selection. 9. What are the 5 specific websites you visit most often over the course of a typical week? 10. Was the site easy to navigate? Yes No 11. What designers would you like to see added to the site? 12. What items would you like to see added to the site? 13. How did you hear about Tamara of New York? Search engine (ex: Google, Lycos, Yahoo, etc.) Word of mouth Browsing the web From another website Other 14. What was your overall experience on our site? Poor Below Average Average Good Excellent 15. How likely are you to shop on our site in the future? No, thank you Not Likely Maybe Very Likely Definitely 16. How can we improve our service? 17. Your Comments. Please leave us with any additional feedback. 18. To show our appreciation for completing our Customer Feedback Form, Tamara of New York would like to offer a 10% coupon off for your next purchase. Please provide me with your e-mail address.
